Privacy Protection is a top priority at HappyHugo and we declare to always keep our players’ privacy protected and handle the information that is trusted in our care with utmost respect and discretion.
The personal information we collect when you register with HappyHugo consists of your first and last name, email address, birth date, gender, address, city, zip Code, country and mobile phone number. Additionally, we collect transactional information when you visit the website or use any of HappyHugo’s products and/or services. This includes information about your gaming and monetary transactions and the use of our financial products and services.
When you visit happyhugo.com, the site automatically records information from your computer and browser such as: IP address, cookie information, software and hardware information and the pages you visit.
Occasionally, we may also collect information from the surveys we carry-out and other customer research we conduct.
In order to prevent any identity thefts or other safety issues and for legal purposes, we are eventually asking you to establish your identity to HappyHugo. For this purpose, we require copies of certain documents.
The documents requested may include, but are not limited to:
Copy of a personal identification document (ID, Driver’s license, or Passport)
Copy of front and back of the signed credit card(s) used for depositing funds into your HappyHugo account
Copy of a utility bill (gas, electric, water, telephone – must not be older than 2 months) with name and address as registered in player’s casino account
Copy or screen shot of Bank statement
Below is a list for the main reasons why player data is collected by HappyHugo :
To guarantee the player information safety at all times on HappyHugo, we use multi layered security procedures when dealing with sensitive information. All the information exchanged between you and HappyHugo is protected with SSL digital encryption and stored in our vault like servers that are guarded with the latest firewall technology available. Our HappyHugo database is monitored at all times in case of unauthorised access.
HappyHugo stands behind your right to privacy and we are dedicated on protecting all the information that is trusted in our care. HappyHugo declares that it does not share or disclose your information with any third-parties, except in the following circumstances:
All the information you have given to HappyHugo is rightfully yours. As long as you decide to remain a customer of happyhugo.com, we will keep this information for the purpose to provide you with our services. At your own discretion and at any given time, you can request a copy of all the information we have collected from you and request for deletion.
Address: Mountberg Limited 67 Limassol Ave. VISION TOWER, Floor 2, Aglantzia,
2121, Nicosia, Cyprus