Bonuses and free spins

  • 10 registration free spins on Starburst are available on the player’s account on completed registration.

  • The registration free spins expires 7 days after the registration.

  • Only players in Austria, Finland, Iceland, Ireland, New Zealand, Norway and Switzerland are eligible for the registration free spins. 

  • Any amount won with free spins that does not require a deposit has a max win of €80 or equivalent in another currency. Any exceeding amount from the free spins will be forfeited and removed from the player account. 

  • Any free bonus that does not require a deposit is a subject to a maximum withdrawal amount of €80. Any exceeding amount from the winnings will be forfeited and removed from the player account.

  • All winnings from bonus money and free spins are wager free and eligible for withdrawal. Bonus money is non-cashable and will be removed from balance upon withdrawal of winnings.

  • Only one registration free spins and welcome bonus are allowed per player, account, address, computer and IP address. HappyHugo reserves the right to close any account that is deemed a duplicate account, and confiscate the funds of this account.

  • Unless otherwise stated, the minimum deposit required in order to receive any bonus is €20 or equivalent in another currency.

  • The bonus money is valid for 30 days from date of issue. After 30 days the bonus money is forfeited.

  • The player has to claim the bonus from the cashier. If, for any reason, the bonus is not issued, it is the players responsibility to contact the support immediately in order to claim the bonus. No bonus will be credited after the deposit is used.

  • Bonus money cannot be claimed or issued while the player has a pending withdrawal. 

  • Bonuses and promotions are only available for players with an active player account. Upon account suspension or closure all campaign gains will be forfeited.

  • Maximum bet while having an active bonus, is €10 per spin/game.

  • Upon receiving cash winnings from promotions or other similar campaigns, maximum bet is €10, unless otherwise stated in each specific promotions.

  • Free spins have no wagering requirements. That means that any winnings derived from a free spins bonus do not need to be wagered before becoming real cash.

  • Winnings from Welcome bonus and Deposit bonus (excluding Club Hugo bonuses) are a subject to a maximum withdrawal amount of 10x the deposit amount or up to €1000. Any remaining funds won with the bonus will be deducted from the player balance.

  • HappyHugo reserve the right to exclude players from bonus offering at own discretion and void winnings if max bet rule has been violated.

  • HappyHugo reserves the right to exclude any member from bonus offers if HappyHugo’s management deems that the player has a pattern that indicates bonus abuse.

  • Bonuses offered by HappyHugo are solely intended for genuine recreational players only. Player betting patterns and activity are constantly monitored to ensure this.

  • Deposits made by Skrill or Neteller will not qualify for deposit bonuses.

  • Boost bonus feature: You shall not delay any game round in any game, including free spins and in-game bonuses, to a later time and/or make new deposits while you have free spins or in-game bonuses available in a game. In such cases, HappyHugo reserve the right to confiscate all winnings related to such game/bet pattern.

  • Syndicate play or collision is not allowed, including but not limited to, in order to take advantages of bonuses or other promotions. In such events, HappyHugo reserve the right to close any/all related accounts and confiscate account balance(s).

  • In the event that the HappyHugo deems at its sole discretion that you have been taking unfair advantage of any bonuses or have executed any other act in bad faith in relation to a bonus offered on the site or by support operators, HappyHugo shall have the right to block or terminate your account and in such circumstances, HappyHugo shall be under no obligation to refund any funds that may be in your account.

Note: Sometimes specific terms and conditions apply to specific promotions.

Promotions

  • HappyHugo reserves the right to cancel or alter any promotion or offer at any time without prior notice.

  • HappyHugo reserves the right to exclude a player from receiving the promotions at any time.

  • Each promotion has its own terms and conditions which are published on the HappyHugo's Club Hugo page under each promotion’s descriptive text.

  • By participating in the promotions and/or accepting to receive the bonus/es offered by HappyHugo, the player automatically declares to also accept the terms and conditions for that particular promotion/bonus as well as the general promotions/bonus terms and conditions which are listed hereunder.

  • In the event that a player does not understand how the promotion works, if he is eligible to participate, or does not understand the terms and conditions, the player can contact a member of HappyHugo’s Customer Support via email or live chat for a more detailed explanation.

  • In case of any dispute, the decision taken by HappyHugo’s management is final. HappyHugo also reserves the right to amend, add or remove any of the bonus/promotional terms and conditions and In case of any changes, the date of the last updated version will be published at the bottom of these terms and conditions.

  • Players are kindly requested to regularly check the bonus terms and conditions for any amendments/updates.

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